Terms and Conditions

1. Acceptance of Terms

By accessing or using FGA Cargo Logistics services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Services

FGA Cargo Logistics provides freight forwarding, customs clearance, and logistics services including but not limited to:

• Sea freight (LCL and FCL)
• Air freight
• Road freight and trucking
• Customs clearance
• Warehousing and distribution

3. Quotations and Pricing

All quotations are subject to availability and may be revised based on actual cargo dimensions, weight, and current market conditions. Quotes are valid for the period specified or 7 days if not otherwise stated.

Prices are quoted in EUR unless otherwise specified. Additional charges may apply for special handling, documentation, or unforeseen circumstances.

4. Booking and Shipment

Bookings are confirmed upon receipt of all required documentation and payment terms agreement. The customer is responsible for:

• Providing accurate cargo information
• Proper packaging and labeling
• Obtaining necessary export/import permits
• Declaring accurate cargo value for customs

5. Prohibited Items

We do not transport illegal goods, hazardous materials (unless specifically agreed), or items prohibited by international shipping regulations. The customer is solely responsible for ensuring compliance.

6. Insurance

Cargo insurance is optional but strongly recommended. Unless specifically requested and confirmed, shipments are not insured. We can arrange insurance coverage upon request at additional cost.

7. Liability

Our liability for loss or damage is limited according to applicable international conventions (CMR, Hague-Visby Rules, Warsaw Convention) unless otherwise agreed in writing.

We are not liable for delays caused by customs authorities, weather conditions, strikes, or other circumstances beyond our control.

8. Payment Terms

Payment terms are as specified in the quotation or invoice. Late payments may incur interest charges. We reserve the right to hold cargo until outstanding amounts are settled.

9. Claims

Claims for loss or damage must be submitted in writing within:

• 7 days of delivery for visible damage
• 14 days of delivery for non-visible damage
• 21 days of expected delivery for non-delivery

10. Governing Law

These Terms and Conditions are governed by the laws of Cyprus. Any disputes shall be resolved in the courts of Cyprus.

11. Contact

For questions regarding these terms, please contact us:

FGA Cargo Logistics Ltd
Email: web@fgacargo.com.cy
Phone: +357-25-208800