Privacy Policy

Last updated: January 2025

1. Introduction

FGA Cargo Logistics ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our freight and logistics services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone number, address)
  • Company name and business details
  • Shipment details and cargo information
  • Payment and billing information
  • Account credentials

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on site
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your shipments
  • Provide quotes and customer support
  • Send service updates and tracking information
  • Process payments and invoicing
  • Improve our services and website
  • Comply with legal obligations

4. Information Sharing

We may share your information with trusted third parties who assist us in operating our business, including:

  • Shipping carriers and logistics partners
  • Customs authorities (as required by law)
  • Payment processors
  • IT service providers

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. When you first visit our website, you will be presented with a cookie consent banner where you can choose your preferences.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly. These cannot be disabled and include session management and security features.
  • Analytics Cookies: Help us understand how visitors interact with our website using Google Analytics. These cookies collect anonymous data about page views, traffic sources, and user behavior.
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance via the Meta Pixel (Facebook / Instagram) and similar tools. These help us measure the effectiveness of our marketing efforts and show relevant ads on Meta platforms. No data is sent to Meta unless you explicitly opt in.

Managing Your Cookie Preferences

You can change your cookie preferences at any time by clicking the button below or using the "Manage Cookies" link in our website footer.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

FGA Cargo Logistics Ltd
Email: web@fgacargo.com.cy
Phone: +357-25-208800